At Manu National Park Expeditions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you share with us when visiting our website or booking our rainforest tours.
To process your tour inquiries, bookings, and required park entrance permits, we may collect the following personal information:
Personal Identification Data: Full name, passport number, nationality, date of birth, and gender (required for SERNANP official park control permits).
Contact Details: Email address, phone/WhatsApp number, and country of residence.
Health & Dietary Information: Dietary restrictions, allergies, or pre-existing medical conditions disclosed to ensure your safety during expeditions.
Payment Data: Billing details and payment transaction records (processed securely through third-party payment gateways; we do not store credit card details).
Technical Data: IP addresses, browser type, device information, and browsing activity collected via website cookies to improve user experience.
We process your personal data strictly for operational, legal, and customer service purposes, including:
Processing tour bookings, securing lodge accommodations, and arranging river/land transportation.
Purchasing official permits and tickets issued by SERNANP (National Service of Natural Protected Areas) for entry into Manu National Park.
Communicating essential pre-departure information, briefings, and itinerary updates.
Ensuring passenger health and safety by tailoring meals and emergency response plans.
Improving our website functionality and customer service experience.
We do not sell, rent, or trade your personal information. We share your data only with trusted third parties strictly necessary to deliver our services:
Government Authorities: SERNANP and local checkpoint officials for mandatory entry registration in protected Amazon areas.
Operational Partners: Partner lodges, transportation providers, and licensed guides who require participant details for logistics and safety.
Payment Processors: Secure, PCI-compliant payment gateways handling your transaction.
We implement strict technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Electronic data is stored on secure, encrypted servers, and physical document access is restricted to authorized staff only.
Our website uses cookies and similar tracking technologies to enhance navigation, analyze site performance, and remember your preferences. You can disable cookies in your browser settings at any time; however, some website features may not function optimally as a result.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and accounting reporting requirements.
Under applicable data privacy laws, you have the right to:
Access, correct, or request the deletion of your personal data.
Request restrictions on processing or object to the processing of your data.
Opt out of receiving promotional emails or marketing communications at any time.
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: info@manunationalpark.com
Location: Cusco, Peru